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Maintenance services

Jacaranda maintenance and client services

The secret to success in having satisfied holiday guests, who will rebook your villa time and time again, is not only to offer great accommodation but also to provide a consistent and professional service throughout the rental period.

A well maintained property ensures a stress-free holiday for your paying guest that in turn gives you, the home owner, peace of mind.
Jacaranda offers tailor-made service and maintenance packages to suit home owners’ needs and circumstances. Please contact us to discuss your maintenance requirements.

Any eventuality is buffered by a competent team with your best interests in mind, dealt with efficiently, thus saving you long distance mediation and expensive solutions.
We provide a reliable point of contact for both the home owner and the holiday-maker from arrival through to departure and rebooking.

Occupied weeks entail the following services:

  • Pre-Inspection of property
  • Airing and preparation of property
  • Meeting arrangements
  • Key hand-over and return
  • Familiarization of property and functionality
  • Welcome package
  • Villa and local Information packs
  • Representative visit
  • 24 hour call up contact for maintenance queries
  • Assessing of problems
  • Sourcing professional services
  • Escorting service personnel
  • Procuring and replacement of items
  • Communication with owner
  • Payment of services and purchases
  • Invoicing owner for services and purchases
  • Regular execution of pool and garden services
  • Linen and towel change
  • Professional linen service
  • Delivery and collection of laundry
  • Midweek clean and inspection
  • Client departure
  • End cleaning
  • Inventory and inspection
  • Locking up and security inspection


Non-occupied weeks can entail the following services:

  • Security inspections
  • Gardening and seasonal work
  • Watering and irrigation system
  • Pool cleaning and maintenance
  • Airing and de-humidifying of interior
  • Trouble shooting
  • Meter reading

 

Off-season maintenance and extra services

  • Painting and damp proofing
  • Repairs
  • Emptying of septic tanks
  • Building works
  • Furnishing and interior designing
  • Surveying
  • Sub contracting and supervision of jobs
  • Planning and Licensing
  • Architectural and specialized projects

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